The data controller responsible for your personal data at Norrøna Hvitserk Adventures is the general manager. It is voluntary for those who visit the website to provide Norrøna Hvitserk Adventures with personal data when browsing hvitserk.norrona.com/en and its sub-pages, or when booking various services on the page. We will, however, ask for your voluntary consent to collect or obtain personal data unless otherwise specified.
Catch Media AS is the data processor of Norrøna Hvitserk Adventures, and our supplier of further development of and maintenance on our website. Data collected in relation to site maintenance, are stored and located on servers at Webhuset (situated in Bergen, Norway). These servers are operated by Catch Media. Only Norrøna Hvitserk Adventures, Catch Media and Webhuset have access to the information collected. A separate data processing agreement between Norrøna Hvitserk Adventures and Catch Media AS governs which information the supplier has access to, and how it is to be processed.
When you sign up to book a trip, you will be asked to register your personal information. This information may be shared with our partners when and if this is necessary to complete the booking of your trip. Your personal information is maintained through a data processing agreement with our partners, which governs how to protect your data on a par with us.
Norrøna Hvitserk Adventures store information about which keywords our users utilize on our website through Google Analytics. The purpose of storing this information is to improve the level of our information and. The usage patterns for search is stored in an aggregated form. Only the keywords are saved, and they cannot be linked to any other information about the users, such as the IP addresses.
The function "Addthis" can be used to forward links to the site through email, or to share the content in social media. Information regarding tips is not logged by us but only used at the time of sharing to add the tips to the social community in question.
However, we cannot guarantee that the social community does not log this information. All such services should, therefore, be used wisely and with care. If you use the email feature, we only utilize the email addresses provided to forward the message without any form of storage.
If you wish to receive offers and information from us by emails, you can subscribe to our newsletters. In order for us to send the newsletter to the correct person, we have to register the name and email address in our newsletter system. In this system we will also be able to view where and when you open the newsletter, and also the links you click on. We will use this information only to improve our future communication with you. None of the information will be shared with other companies, and it will be deleted immediately if and when you should no longer wish to receive information from us. You can easily unsubscribe via the link at the bottom of our newsletter.
When possible, users can log in with their Facebook accounts to comment on articles and blogs. Your full name, profile picture and a link to the profile can be published with your comment, but this information is not stored at Norrøna Hvitserk Adventures.
Web analytics and cookies
An IP address is defined as personal information as it can be traced back to a particular hardware and thus to an individual. Norrøna Hvitserk Adventures uses Google Analytics tracking code that anonymizes the IP address before the information is stored and processed by Google. The stored IP address cannot be used to identify the individual user.
Google tag manager
We are working continuously to improve the user experience on our website by customizing and providing targeted content. For this purpose, we use Google Tag Manager (GTM). GTM is a small code that helps us track user behavior through our website. This information is transferred anonymously into our Google Analytics account.
We use Facebook pixel to view user behavior originating from Facebook. This information allows us to measure traffic from Facebook, achieve a higher level of targeted communication through Facebook and measure conversions from Facebook advertisements. The information is not used to identify individuals, but to segment our audience. Through this implementation, Facebook has access to view the pattern of a user who has moved from Facebook onto our site. For more information about how Facebook process and protect this information, please see Facebooks data guidelines.
Site and service functionality
Anyone who asks is entitled to basic information about how a business processes personal information. In this statement, we describe what information we collect and how they are used. If you are registered in one of Norrøna Hvitserk Adventures' systems, you are entitled to access to your personal information. You may also request correction or deletion of inaccurate or incorrect information. Your requirement will be processed free of charge and no later than 30 days. All inquiries regarding access to personal data can be directed to firstname.lastname@example.org.
How to manage cookies in your browser
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Published: 10.01.2019, Last change: 10.01.2019